There are no set limits on the disk space or data transfer (bandwidth) that we provide in our Premium plan. We want you to have the resources you need to build a great online presence. Still, we do need to be sure that we’re providing all of our customers with optimum service. As such, we do require all customers to utilize disk space and bandwidth related to the normal operation of a personal or small business website.

While it is rare, we may need to put constraints on accounts that are adversely affecting other customers or otherwise utilizing or abusing resources beyond what would be expected of a personal or small business website. If we identify an account that has the potential to negatively impact the performance of our systems, we may need to temporarily suspend that account. Of course, we will notify the administrative contact for the account and work with that customer to resolve the issue as quickly as possible.

The most common situations involve customers who use their accounts for storage of files—particularly multimedia files—that are not linked off of their websites. One thing to remember is that Shoosrocket provides the disk space and bandwidth required to operate a personal or small business site. Our services may not be used to store or archive electronic files that are not available through the website.

Normal usage means that you operate a personal or small business website that utilizes resources in a manner similar to most of our other customers. For example, the system requirements of large corporations are not equal to those of small businesses and their resource requirements would not be considered normal for our architecture. Another example would be the storage of large numbers of video or audio files that may be associated with a site, but require more resources to support than a normal personal or business website would.